Limited Edition Booster Pro Heart Edition for Convenient At Home Skin Routine

WHAT'S INCLUDED

• - AGE-R supporter Pro
• - User Manual
• - USB Charging Cable

CLARIFYING supportER PRO CLAIMS

• Official Statement on the Misleading Information Regarding the supporter Pro Device and Bell's Palsy.We would like to clarify that the supporter Pro device does not cause Bell's Palsy. Recently, a viral video on TikTok has been spreading false information claiming that the supporter Pro device caused nerve damage.This misinformation has been spreading uncontrollably, not only affecting our customers but also misleading new individuals who are unfamiliar with our brand, medicube.As the brand responsible for the production, sales, and distribution of the supporter Pro, medicube has determined that we must address and correct this misinformation. First, it is important to note that generally in the United States, facial paralysis, (including Bell's Palsy) affects approximately 40,000 new cases annually.The support of medical journalism states that Bell's Palsy is most likely casued by a viral agent. Evidenced in the medical literature

  , the literature states: "Regarding the causation ofBell's Palsy, a viral agent has long been suspected and such a mechanism has been established with reasonablecertainty for the majority of cases (Baringer, 1996)" (1) Why the supporter Pro's electrical pulse cannot cause nerve damage: Most facial electrical stimulation devices on the market operate within the range of 35 to 80mA. The supporter Pro, however, operates at just 7mA on Level 1 and 14mA on Level 5.This represents only 9% to 20% of the intensity found in other facial electrical stimulation devices readily available in the market. At such low output levels, it is scientifically impossible for the device to cause nerve damage or paralysis. This has been confirmed through official clinical safety evaluations. Furthermore, there are no scientific papers or studies reporting facial nerve damage resulting from electrical stimulation. On the contrary, electrical stimulation is recognized and widely used in the medical field as a care for facial paralysis.(2) Medical References regarding the cause of Bell's Palsy: According to authoritative neurology textbooks such as Aminoff's Neurology and General Medicine and The Textbook of Neurology, the medically established causes of Bell's Palsy include but are not limited to: Lyme Disease, HIV, Tuberculous, HSV, Ramsay Hunt Syndrome, and Herpes Viruses or Varicella-Zoster Viruses. As such, electrical stimulation is not a recognized cause of these conditions, and attributing such damage to it is both unproven and thus misleading.In addition to this serious matter, our concerns for the growing number of fake products that are being marketed as medicube products is a key topic we would like to also address. Over the past 3-4 months, our consumers, vendors, and our team have discovered various fake skincare products and facial devices that have been designed to replicate the look and feel of our products. These products are not produced by medicube and thus have no verifiable safety standards, further complicating the issue at hand. We issue this statement to ensure that all medicube consumers are getting the highest quality and safest products.We urge all our customers, partners, and the public to be cautious and seek accurate information from reliable sources. We remain committed to ensuring the safety and efficacy of our products and will continue to address any concerns that arise. We understand the concern that may have arisen from encountering such videos on TikTok. However, we would like to officially confirm that medicube devices, including the supporter Pro, are not the cause of these nerve-related symptoms. We encourage all to critically evaluate and selectively engage with misleading content that may be irresponsibly reproduced.

HOW TO USE supportER PRO

▸ Download the Age-R Device User Guide for step-by-step instructions

FAQ

• How is it different from the original supporter-H? With a higher skin permeability than the existing supporter-H, active ingredients are delivered thoroughly for more targeted radiance care. You can see more targeted effects with a larger device head, central LED and vibration care.

• How is it different from the original ATS Air Shot?Unlike the existing Air Shot, it is designed to operate even when only one electrode is touched. It can be used by lightly grazing the edge of the head, allowing for more convenient and delicate care. The device is more effective and less irritating than the prior device.

• How is it different from the existing Derma EMS Shot?The existing Derma EMS Shot technology stimulates muscles to support manage swelling and elasticity. supporter Pro's derma shot mode applies a frequency more optimized for facial muscles than the existing Derma EMS Shot, offering a stronger facial contour care effect.

• Do I need to use the dedicated gel when using derma shot mode?No. It can be used without the dedicated gel by applying the appropriate frequency to the facial muscles. Please use it together with skincare you normally use.

• I'm curious about the order of use. Can I use all 4 modes in the same routine?Yes, four modes can be used simultaneously. After using the air shot mode for dry skin, use the supporter, microcurrent, and derma shot modes along with the skincare you normally use.

• What is the usage cycle for each mode?Be sure to check the usage cycle before use, and adjust the usage cycle and usage time according to your skin type.

• How should I use skincare when using the supporter, mc, and derma shot modes simultaneously?Absorb a light serum and ampoule in supporter mode, then follow with a rich, viscous cream/gel formulation. After supporter mode care, use mc mode and derma shot mode with the remaining amount on the skin without applying additional skincare. If the intensity feels too low, add additional product. *The above usage method is suggested for simple understanding. Find the method that suits you best while using it.

• Can all 4 modes be used around the eyes?All four modes of supporter Pro can be used around the eyes, and we recommend using level 1 for areas with thin skin, such as around the eyes, nose, and mouth.

• It’s too bright even when I close my eyes. The LED seems to be too strong. Is this okay?It may feel too bright but it has no effect on your eyes and is safe to use. However, if there is a lot of product on the head and the central LED operates even without contact with the skin, be careful of direct eye exposure.

Do I need a special gel when using supporter Pro, or how should I apply skincare products when using the different modes?

• For supporter mode, apply a light serum or ampoule, followed by a thick cream or gel. Then use MC and Derma Shot Mode with any remaining product on the skin, adding more if needed.